Jewelry Care

How do I care for my bangle?

It is best to clean your heirlooms with a soft cotton cloth or dry jewelry polishing cloth. Please do not use jewelry cleaning solutions, or any polishing clothes that include cleaning solutions. Please also avoid any chemical filled cleaners. It is also advised not to put your heirlooms into a jewelry cleaning machine or tumbler. The truth is, at HIE, we rarely clean our own bangles as we LOVE the slightly darker patina of the gold and the softened, heirloom qualities that come through with wear and use over the years. Because gold is a soft metal, it is susceptible to scratches, dents, and abrasions over the years. As mentioned above, at HIE, we like the “personality” collected on our bracelets over the years from wear and use – but if you prefer bright, shiny, and new, any trusted jeweler will be able to restore your pieces to their original finish.

What quality of metal do you use?

All of our pieces are considered Fine Jewelry made of solid 14K, 18K or Rose gold. Our pieces are all considered heavy weight due to their unique thickness, at an estimated thickness of 1.7mm.

What should I consider when choosing a bracelet?

Your size! If placing a custom order, it will not be possible to exchange or return the item once production has begun. To ensure you are ordering the proper size, please schedule a visit to try on our sample sizes or print out the online sizer LINK and utilize it to ensure you are ordering the correct size for your wrist.

Is there a lifetime warranty on the jewelry?

We are a new company, BUT we will do our best to repair any damage or deficiencies to your bangles. While these solid gold bracelets are designed to last generations, any style that includes diamonds or enamel inlayed into the gold will need repair over the years. Please contact us if your bangle needs repair and we will do our best to repair it for you.needs repair and we will do our best to repair it for you.